Frequently asked questions

Collagen is a protein that occurs naturally in the human body and is one of the building blocks of connective tissue.

Collagen powder is a food supplement based on collagen from an animal source. In our case that is fish or beef.

Hydrolysed collagen, also called collagen peptides, is collagen that has been broken down into smaller, more soluble building blocks. That is why it dissolves well in liquid.

Hūmen collagen is hydrolysed and 100% bioactive.

The honest answer: we are not allowed to tell you, and we don't want to suggest it either. No health claims for collagen have been approved in the European Union. Collagen peptides have been researched, but that has not led to a claim we are allowed to make.

What we can tell you: what is in it, where it comes from, how it is produced, how much you use and what it costs per day. The judgement is yours.

During the twelve-week build-up phase we recommend 10 grams a day, which is two scoops. After that, 5 grams a day is enough to maintain it.

Disclaimer
Food supplements are not a substitute for a varied diet and a healthy, active lifestyle.

The powder is neutral in taste and dissolves in hot and cold drinks. Stir a scoop into your coffee, tea, smoothie or yoghurt. A fixed moment in the day makes it easy to keep up.

Our fish collagen is made from fish, our beef collagen from beef. If you have a fish or shellfish allergy, choose Earth from beef. If you prefer not to use beef products, choose Sea from fish.

If you take medication or are unsure whether a supplement suits you, talk to your GP or pharmacist.

Sea and Earth refer to the source of the collagen. Hūmen Sea is fish collagen, Hūmen Earth is beef collagen. Both are type 1 and are produced from high-grade raw materials through a gentle enzymatic process.

If you don't eat meat, our fish collagen is the logical choice.

Our beef collagen comes from the German pharmaceutical producer GELITA (VERISOL®), our fish collagen from the French producer Weishardt (NATICOL®). Both are produced in Europe under ISO 9001 and FSSC 22000.

Our beef collagen contains the same ingredient as The Solution™ from Oslo Skin Lab and as the Anti-Aging Collagen Complex from RevitalTrax: VERISOL® by GELITA, type 1 collagen peptides from beef.

The difference is mainly in the price per gram of collagen. Ours is €0,07 during the buy one, get one free offer. Oslo Skin Lab is €0,60 and RevitalTrax €0,22, in both cases calculated with their best-value package. Point by point side by side: Hūmen vs. Oslo Skin Lab and Hūmen vs. RevitalTrax.

Yes. Hūmen collagen consists of one ingredient: type 1 hydrolysed collagen. It contains no gluten, soy or lactose, and no flavourings, colourings or sugar.

300 grams, enough for 60 servings of 5 grams. At a maintenance dose of 5 grams a day, one jar lasts you two months.

One 300-gram jar replaces 60 to 120 separate sachets. That saves packaging material and it saves shipments. Our jar is made from recycled material.

There is a downside too: you have to measure it out yourself, with the scoop provided or a tablespoon. A sachet has a fixed dose and is easier to take with you.

Add two jars to your cart and you pay for one: two jars for €44,90, free shipping included.

One jar costs €44,90 plus €5,95 shipping, €50,85 in total. Two jars cost €44,90. So two jars are cheaper than one.

Mixing is fine: the discount applies to the whole collection, so you can combine one Earth and one Sea. The discount is applied automatically in your cart. This offer runs while stocks last.

Order before 22:00 on weekdays and we ship the same day. If you order at the weekend, your parcel goes out on the next working day.

As soon as we ship, you get a track and trace code by email.

Netherlands €5,95, Belgium and Luxembourg €6,95, Germany €6,95. From €70 we ship free of charge, in Germany from €80.

While the buy-one-get-one-free offer runs, every order of two jars or more ships free, whatever the amount and whatever the country.

All the details are on shipping.

Yes. You can return within fourteen days of receipt, as long as the packaging is unopened. Email us at retouren@humen.nl and we'll send you the instructions. The cost of returning the parcel is yours.

Already opened the jar and really not happy? Email us anyway and we'll see what we can do. The full terms are on returns.

With iDEAL, Apple Pay, Google Pay and credit card. You can read more about this on payment methods.

At the moment we don't offer a subscription. You order each time, whenever it suits you.